How to Register and FAQ's
If you don't see it here, don't hesitate to call!!!!!!
Do you have a question about my services or experiences? Here are some of my frequently asked questions and their answers. I’ve strived to include as much information as possible throughout the site, but if you have any additional inquiries, I’d be happy to help out. Feel free to call me or send me an email with your requests. Also click the link and you will get more information about the registration process and initial payments
How do I enroll my child in the The Discovery Lounge, Inc Program?
You enroll in the program by completing the online registration on the The Discovery Lounge website (www.thediscoveryloungease.com) with the required $35.00 registration fee per child. Then you would choose your level of service.
Is the After School Program a structured environment?
Yes. A routine is in place so that on a daily basis the children know what to expect. Upon arrival they enjoy their snack and socialize with their peers, followed by homework help and then they rotate between their chosen clubs (Dance, Music, Drama, Art/Crafts and STEM Challenges enrichment and fun activities
What Is drop-in service?
Drop-in service is available to parents who do not require after school care on a regular basis but find themselves in need of care for a day. You must contact firstname.lastname@example.org prior to dropping a child in. This service requires you to pay ahead of time unless it is an emergency situation and you needed care due to not being to get your student at the time you normally would. If that is the case you would need to pay at pick up. Drop in can not be used in lieu of paying the weekly fee. If we find you need drop-in care every week we will have to enroll your child into our part time care. The cost for drop in is $15.00
How do I pay for the program?
We use automatic recurring debit for care. Weekly payments will post every Friday, monthly payments will post each calendar month. When school is out of session for breaks and closings we will stop the draft.
If my child misses a day, can he or she make it up?
No. We charge on being in the program and not attendance
How Often Can I change my care plan.
Once you are on a plan yo will have to wait until the next month to make a change. You will not be allowed to change plans every month, you will need to make sure you choose one right for your family.
Still have a question about my services? Contact me now and I’ll get back to you ASAP! For more information and help please click the Registration Help Button. There you will find the Registration process and more FAQ's